CANCELLATION POLICY

  • A group reservation for 6 or more people free of charge no later than 48 hours in advance via the link in the confirmation email, on our restaurant's website, by calling +420 601 150 800, or at www.almaprague.cz/reservation.

    If you cancel the group reservation later than 48 hours before the scheduled time or fail to show up, the deposit is non-refundable.

  • For reservations of more than 12 people or for issuing a proforma invoice, please contact us at info@almaprague.cz.

  • The deposit for group reservations serves as a table guarantee and will be deducted from the final bill. Payment of the deposit is possible via an online payment gateway or bank transfer.

  • For reservations of more than 12 people or for issuing a proforma invoice, please contact us at info@almaprague.cz with your request and billing details.

  • For groups of up to 12 people, the full à la carte menu is available. For larger reservations, we require a pre-selected menu.

  • A 10% service charge is added to the final bill for reservations of 8 or more people. The restaurant does not provide separate bills for group reservations.

  • Our menu is regularly updated based on seasonal ingredients, and we reserve the right to make changes.

  • The largest table in the restaurant accommodates 12 people; larger groups will be seated at multiple tables next to each other.

Purchased seats for special events such as tastings, New Year's Eve dinner, etc. that are paid in advance at the time of booking cannot be cancelled or refunded. In accordance with the provisions of Section 1837(j) of Act No. 89/2012 Sb., Czech Civil Code, as amended, the purchaser does not have the right to withdraw from the contract concluded between the purchaser and the event organiser in accordance with the provisions of Section 1829 of the Civil Code (withdrawal from the contract within 14 days without reason), given that it is a contract for leisure or catering services and the paid service is provided by the entrepreneur, i.e. in this case by Alma Prague restaurant, on a specific date or period. Thank you for your understanding.

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